Me as a designer:

Principles, skills and tools

Principles

DEI

Human rights, respect and curiosity of others lie in the heart of my doing. Embracing diversity, always striving for equality and making the design process as inclusive as possible are my guiding values.

Participatory methods

It goes without saying that design involves co-creation. For me, facilitating workshops is one of the most enjoyable moments of the design process. When tackling wicked problems, improving lives or looking for solutions to overcome tough situations, having stakeholders truly involved and taking ownership of the issues is key.

Understanding the process and system

Doing design is an iterative process and it can be applied to many kinds of projects, tweaking the tools and methods to suit each circumstance. It is important to me to have an overview of the large scale system that my project fits in, what impact do we make and who are affected?

Core skills

Katariina writing on a big brown paper that has words like palvelumuotoilu, digi, moninaisuuden huomioiminen
  • Design thinking is the basis on which I build my service design process. I apply it to all problem solving I face to ensure quality outcomes.

    Following the double or triple diamond -process is my usual go-to method to any project.

  • I am good with people, simple as that. I’ve been honing my workshop facilitation skills and I have a wide range of methods, tools and techniques to apply. I’ve done extra training on facilitating dialogs and continuously hone and add to my skills.

  • I am a Master of Humanities and have an academic mindset. I’ve also been immersed in the academic world through my interpreting profession.

    I believe a solid research is the foundation to a successful project. Ethnographic methods and qualitative research is my strength. I’m keen to learn more quantitative methods as well.

  • I have a busy, creative mind, built for problem solving. Imagining possibilities, visioning futures and cooking up new, fresh and out of the box ideas is my thing.

  • I’m an illustrator so naturally working with images and graphics is close to my heart. I’m not afraid to do messy scribbles but can also spend hours honing a tidy final output.

    Lately I’ve been rehearsing visual note taking by doing live illustration during presentations.

Tools & Methods

  • Service Design tools

    A wide range of tools suited for all sorts of projects such as: The double/triple diamond iterative process, Customer journey mapping, Service blueprints, Business model canvas, Value proposition canvas etc. Research tools: safaris, probes, questionnaires, interviews, observation etc. Prototyping and testing.

    Katariina interviewing someone on a train platform
  • Artistic methods

    Art, writing and drama as methods to research, innovate, conceptualize and discuss.

    close-up image of a collage with pink text and wire and string
  • Digital tools and project management

    Using Miro as a project management tool, ideation board, remote workshopping and more. I’m used to other digital whiteboard tools as well (Figjam, Zoom whiteboard etc).

    I can also navigate Slack, Figma, Teams and other common platforms.

    a screenshot from Miro digital white board
  • Digital tools: visualization and prototyping

    Adobe illustrator, Procreate, Canva, Adobe express. Intermediate at Figma (learning more currently). AI for text editing, ideation and speeding work flow (learning more currently).

    close-up image of an iPad with a sketch of data visualization
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Passenger information development / Fintraffic Railways