Research is a state of mind
Here you can find a small summary of past research I’ve completed myself. I have side of me that really loves research and most of all, I’m very interested in different approaches to data gathering! As an interpreter, I’ve gained vast knowledge of research by interpreting in academic settings and conferences.
Yle digital media & Journey Ops: A case study
A miniature study (10ECT) on Yle’s digital services and how strategic management uses Journey Ops as a tool. Research completed 2025. Research team included Maiju Torkkeli, Riikka Paasonen and myself. Workload was carried out equally.
Research methods
Semi-structured remote interviews with Head of Digital services, Lead designer of digital customer relations and Service designer - digital customer relations.
Qualitative content analysis and light thematic analysis
Key takeaways
A deeper understanding of Customer journey management and Journey Ops as strategic tools for digital services.
Role of Design in national broadcasting company’s strategy and management.
Master’s thesis
"I don't know if it's because we're women...": Exploring the Relationship of Gender and the Signed Language Interpreting Profession. (Valentin, 2019)
Research methods and theoretical framework
Qualitative research
Focus group interviews
Thematic template analysis
Gender studies, sociology and interpreting theory
Pilot study
Impressions of the Profession of a Sign Language Interpreter Through the Lens of Gender - a pilot study. (Valentin, 2018)
Research methods and theoretical framework
Qualitative research
Solicited WhatsApp diaries
Thematic analysis
Gender studies theory / interpreting theory
Pilot study pfd available on request
Vastavalmistuneen viittomakielentulkin työnhaku ja rekrytointi : Erityisosaamisen ja persoonan vaikutus työllistymiseen. (Valentin, 2013)
Research methods
Thematic interviews
Online survey